How can I filter for only critical customer emails?

DryMerge allows you to filter emails by their importance or specific keywords. Specify what defines a 'critical' email, such as urgency or specific terms, and DryMerge will handle the rest.

Can I use this with another project management tool instead of Jira?

Yes, you can use this with other project management tools such as Trello. Just describe the changes you need, and DryMerge will adjust the automation accordingly.

Which people use this automation? What do they use it for?

This automation is utilized by customer support and project management teams to ensure critical customer communications are linked to project tasks for efficient issue resolution.

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Gmail + Jira

Attach Critical Customer Emails from Gmail to Jira Tickets

This automation makes sure all crucial customer emails are directly attached to their respective Jira tickets. It helps maintain a complete record of customer communications and ensures seamless issue resolution by keeping your team's work organized and transparent.

Critical Customer Email

Triggers when a critical customer email is received in Gmail.

Attach to Jira Ticket

Attaches the critical email to the corresponding Jira ticket.

See more Gmail to Jira integrations or use AI to customize your automation.

or pick a common variation below

Log Project-Related Emails from Gmail to Jira

Gmail + Jira

Log Bug Reports from Gmail into Jira Tickets

Gmail + Jira

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Attach critical customer emails from Gmail to Jira tickets"

Attach critical customer emails from Gmail to Jira tickets

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Jira + Gmail.

Send Email

Sends a gmail

Archive Email

Archives a Gmail email

Reply to Email

Replies to a Gmail email

Read Email

Reads the contents of a Gmail email

Forward Email

Forwards a Gmail email

Add Label to Email

Adds a label to a Gmail email

Search Emails

Searches Gmail emails

Create Label

Creates a new label in Gmail

List Labels

Retrieves a list of all labels in a Gmail account

Remove Labels

Removes specified labels from a Gmail message

Get Current User Gmail

Fetches the Gmail address of the current user

Create Draft

Creates a draft email in Gmail

App details

Gmail

Gmail is a free email service provided by Google. Send emails, manage incoming messages, and trigger actions based on email events.

Jira

Jira is a powerful project management tool for agile teams to plan, track, and release software. Create user stories, issues, plan sprints, and distribute tasks across your software team.