How can I filter which submissions create cases?

DryMerge lets you specify criteria based on form responses. Configure the filter to ensure only relevant submissions are processed into cases.

Can I use this with Zendesk instead of Salesforce?

Yes, you can use this with Zendesk instead of Salesforce. Provide the specific requirements, and DryMerge will adjust the automation accordingly.

Which people use this automation? What do they use it for?

Customer support teams use this to ensure that every customer inquiry or issue submitted through forms is promptly converted to a case for quick resolution.

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Google Forms + Salesforce

Create Salesforce Cases from Google Forms Submissions

Automatically generate cases in Salesforce from new submissions in Google Forms. This helps customer support teams quickly address issues or inquiries submitted through forms.

New Form Submission

Triggers when a new submission is received in Google Forms.

Create Salesforce Case

Generates a new case in Salesforce from the form submission.

See more Google Forms to Salesforce integrations or use AI to customize your automation.

or pick a common variation below

Create Salesforce Tasks from Google Forms Submissions

Google Forms + Salesforce

Create Salesforce Leads from Google Forms Submissions

Google Forms + Salesforce

Create Salesforce Events from Google Forms Submissions

Google Forms + Salesforce

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Salesforce cases from Google Forms submissions"

Create Salesforce cases from Google Forms submissions

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Forms + Salesforce.

List Forms

Lists all Google Forms

New Google Form Response

Triggers when a new response is submitted to a Google Form

Create Contact

Creates a new contact in Salesforce

Delete Contact

Deletes a contact in Salesforce

Update Contact

Updates an existing contact in Salesforce

Read Contact

Reads details of a contact in Salesforce

Create Account

Creates a new account in Salesforce

Delete Account

Deletes an account in Salesforce

Update Account

Updates an account in Salesforce

Read Account

Reads an account in Salesforce

Create Case

Creates a new case in Salesforce

Delete Case

Deletes a case in Salesforce

App details

Google Forms

Google Forms is a survey administration software for collecting information through personalized quizzes and surveys. Create forms, manage responses, and trigger actions based on form submissions.