How can I filter for specific ticket types?

DryMerge allows you to filter ticket types based on various criteria like priority or department. Simply specify your filter parameters, and DryMerge will handle the rest.

Can this be used with Airtable instead of Google Sheets?

Yes, you can use this with Airtable instead of Google Sheets. Just specify your setup, and DryMerge will configure the automation accordingly.

Which people use this automation? What do they use it for?

This automation is popular among customer support teams who need to promptly inform customers when their support tickets have been resolved.

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Google Sheets + SMS

Notify Customers via SMS for New Support Ticket Closures in Google Sheets

Improve your customer service experience by sending SMS notifications directly to customers when their support ticket status is updated to closed in Google Sheets. It assures them that their issue has been resolved promptly, thereby increasing customer satisfaction and trust.

Support Ticket Closed

Triggers when a support ticket is marked as closed.

Notify Customer

Sends an SMS notification to the customer.

See more Google Sheets to SMS integrations or use AI to customize your automation.

or pick a common variation below

Notify Students via SMS for New Grades in Google Sheets

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Alert Volunteers via SMS for New Google Sheets Entries

Google Sheets + SMS

Receive Weekly SMS Alerts for Unpaid Invoices in Google Sheets

Google Sheets + SMS

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Notify customers via SMS for new support ticket closures in Google Sheets"

Notify customers via SMS for new support ticket closures in Google Sheets

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Sheets + SMS.

Delete Sheet

Handles the deletion of Google Sheets' first tab

Read Sheet

Handles reading from Google Sheets' first tab

Create Tab

Creates a new tab in Google Sheets

Update Sheet

Handles updates to Google Sheets' first tab

Search Sheets

Searches Google Sheets

List Sheets

Lists all Google Sheets sorted by creation date

New Google Sheet

Triggers when a new Google Sheet is created

Updated Google Sheet Data

Triggers when data is added, updated, or deleted in a Google Sheet

Send Text Message

Sends a text message (SMS) to the target list of phone numbers

App details

Google Sheets

Google Sheets is a web-based spreadsheet application for creating, editing, and collaborating on spreadsheets. Read, write, and manipulate data for powerful data management and analysis.