How can I filter for specific types of complaints?

DryMerge lets you filter customer complaints based on types. Simply define the types of complaints to filter for, and DryMerge will take care of the rest.

Can I use this with Zendesk instead of Salesforce?

Yes, this workflow can be adapted for Zendesk. Provide the changes needed and DryMerge will configure the automation accordingly.

Which people use this automation? What do they use it for?

Customer support and product development teams use this to monitor and address customer complaints, leading to improvements in products and customer satisfaction.

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Productboard + Salesforce

Record Customer Complaints from Salesforce into Productboard

Automatically log customer complaints recorded in Salesforce as insights in Productboard. This helps your product team address specific issues and improve customer satisfaction.

New Customer Complaint

Triggers when a new customer complaint is logged in Salesforce.

Log Insight

Creates a new insight in Productboard with complaint details.

See more Productboard to Salesforce integrations or use AI to customize your automation.

or pick a common variation below

Capture Salesforce Customer Feedback in Productboard

Productboard + Salesforce

Notify Stakeholders About Major Salesforce Updates in Productboard

Productboard + Salesforce

Send Automated Alerts for Critical Salesforce Data in Productboard

Productboard + Salesforce

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Record customer complaints from Salesforce into Productboard"

Record customer complaints from Salesforce into Productboard

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Productboard + Salesforce.

Create Contact

Creates a new contact in Salesforce

Delete Contact

Deletes a contact in Salesforce

Update Contact

Updates an existing contact in Salesforce

Read Contact

Reads details of a contact in Salesforce

Create Account

Creates a new account in Salesforce

Delete Account

Deletes an account in Salesforce

Update Account

Updates an account in Salesforce

Read Account

Reads an account in Salesforce

Create Case

Creates a new case in Salesforce

Delete Case

Deletes a case in Salesforce

Update Case

Updates an existing case in Salesforce

Read Case

Reads details of a case in Salesforce

App details

Productboard

Productboard is a product management system that helps teams understand what customers need, prioritize what to build, and rally everyone around the roadmap. Gather insights, prioritize features, and share product plans.