Can I set specific criteria for what's considered a high-priority ticket?

Absolutely. You can define what constitutes a high-priority ticket based on parameters like tags, severity, or ticket type.

Can I customize the details included on the Miro card?

Yes, you can specify what information from the Zendesk ticket should appear on the Miro card. DryMerge will handle these customizations based on your needs.

Which people use this automation? What do they use it for?

Support teams and project managers use this automation to ensure that critical support tickets are given the attention they need on their project's Miro boards.

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Miro + Zendesk

Add Miro Cards from Important Zendesk Tickets

Automatically generate Miro cards for high-priority Zendesk tickets, ensuring that critical issues are visible and can be brainstormed or resolved quickly on your Miro boards. This helps teams stay on top of urgent customer issues with a visual project management tool.

New High-Priority Ticket

Triggers when a high-priority ticket is created.

Create Miro Card

Creates a new card with ticket details on your Miro board.

See more Miro to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Create Miro Cards from New Zendesk Tickets

Miro + Zendesk

Update Miro Cards for Reopened Zendesk Tickets

Miro + Zendesk

Archive Miro Cards for Closed Zendesk Tickets

Miro + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Add Miro cards from important Zendesk tickets"

Add Miro cards from important Zendesk tickets

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Miro + Zendesk.

Create Board

Creates a new Miro board

Update Board

Updates an existing Miro board

Delete Board

Deletes a Miro board

Read Board

Reads the contents of a Miro board

Create Comment

Creates a new comment on a Miro board

Update Comment

Updates an existing comment on a Miro board

Delete Comment

Deletes a comment from a Miro board

Create Sticky Note

Creates a new sticky note on a Miro board

Search Boards

Searches for Miro boards

List Boards

Lists all Miro boards

New Miro Board

Triggers when a new Miro board is created

New Miro Item

Triggers when a new item is added to a Miro board

App details

Miro

Miro is an online collaborative whiteboard platform designed to help remote and distributed teams work effectively together. Create diagrams, brainstorm ideas, and visualize concepts with your team in real-time.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.