Mural + Zendesk
Add Resolved Zendesk Tickets to Mural Archive
Keep a visual record of resolved support tickets by adding their details to a Mural archive. This helps teams easily reference past issues and resolutions for future learning and improvement.
Resolved Zendesk Ticket
Triggers when a ticket in Zendesk is marked as resolved.
Add to Mural Archive
Adds the details of the resolved ticket to a Mural archive.
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How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Add resolved Zendesk tickets to Mural archive"
Add resolved Zendesk tickets to Mural archive
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Mural + Zendesk.
Create Mural
Creates a new Mural
Create Sticky
Creates a new sticky note in a Mural
List Workspaces
Lists all Mural workspaces
List Rooms
Lists rooms in a Mural workspace
List Murals
Lists Murals in a room
List Templates
Lists available Mural templates
New Mural Workspace
Triggers when a new Mural workspace is created
New Mural Room
Triggers when a new Mural room is created
New Mural
Triggers when a new Mural is created
New Mural Item
Triggers when a new item is added to a Mural
Create Organization
Creates a new Zendesk organization
Create Ticket
Creates a new Zendesk ticket
App details
Mural
MURAL is a digital workspace for visual collaboration. Create and share visual boards, conduct workshops, and brainstorm ideas with your team in real-time, regardless of location.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
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