How can I prioritize urgent tickets?

DryMerge allows you to filter support tickets based on their urgency. Specify criteria that define urgency, and Trello cards will be created for those tickets first.

Can I include resolution steps in the Trello card?

Yes, you can specify that the resolution steps be included in the Trello card for clear documentation.

Who uses this automation?

Customer support teams use this automation to manage and resolve support tickets efficiently, ensuring prompt customer service.

Shopify + Trello

Add Shopify customer support tickets to Trello

This use case is essential for managing customer support efficiently. When a support ticket is raised on Shopify, a Trello card is automatically created to track its status and resolution. This ensures that all customer issues are addressed promptly and documented properly.

New Support Ticket

Triggers when a customer support ticket is created in Shopify.

Create Support Card

Creates a new Trello card to track the support ticket.

See more Shopify to Trello integrations or use AI to customize your automation.

or pick a common variation below

Track Shopify customer birthdays in Trello

Shopify + Trello

Add new Shopify orders as Trello cards

Shopify + Trello

Create Trello cards for Shopify abandoned carts

Shopify + Trello

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Add Shopify customer support tickets to Trello"

Add Shopify customer support tickets to Trello

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Shopify + Trello.

Create Attachment

Creates a new attachment on a Trello card

Delete Attachment

Deletes an attachment from a Trello card

Read Attachment

Reads details of an attachment on a Trello card

Search Attachments

Searches for attachments on a Trello board based on a query

Create Board

Creates a new board in Trello

Delete Board

Deletes a board from Trello

Update Board

Updates an existing board in Trello

Read Board

Reads details of a board in Trello

Search Boards

Searches for boards in Trello based on a query

Create Card

Creates a new card on a Trello list

Delete Card

Deletes a card from a Trello list

Update Card

Updates an existing card on a Trello list

App details

Shopify

Shopify is an e-commerce platform for online stores and retail point-of-sale systems. Manage products, process orders, and automate key parts of your e-commerce business.

Trello

Trello is a visual collaboration tool that organizes projects into boards. Create, update, and manage cards, and trigger actions based on board events.