Timely + Zendesk

Add Zendesk Notes to Timely Tasks

Keep detailed records of customer interactions by adding notes from Zendesk tickets directly to the corresponding tasks in Timely, ensuring no critical information is missed.

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Note Added to Ticket

Triggers when a note is added to a Zendesk ticket.

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Update Task

Adds the note to the corresponding task in Timely.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Add Zendesk notes to Timely tasks"

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Add Zendesk notes to Timely tasks

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Our Capabilities

See what DryMerge can do with Timely + Zendesk.

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New Project Created

Triggers when a new project is created in Timely

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New Time Entry Created

Triggers when a new time entry is created in Timely

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Project Updated

Triggers when an existing project is updated in Timely

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Time Entry Updated

Triggers when an existing time entry is updated in Timely

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New Client Created

Triggers when a new client is created in Timely

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Client Updated

Triggers when an existing client is updated in Timely

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New Task Created

Triggers when a new task is created in Timely

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Task Updated

Triggers when an existing task is updated in Timely

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Create Project

Creates a new project in Timely

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Update Project

Updates an existing project in Timely

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Delete Project

Deletes a project from Timely

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Create Time Entry

Creates a new time entry in Timely

App details

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Timely

Timely is an automatic time tracking and scheduling tool. Capture all your work hours automatically, plan projects, and analyze team productivity to optimize resource allocation and improve profitability.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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