Can I archive only high-priority cases?

Yes, DryMerge allows you to filter cases by priority, ensuring only high-priority cases are archived.

Can I use Dropbox instead of Box?

No, this integration specifically uses Box. Ensure your case files are archived in Box for this to work.

Who benefits from this automation and why?

Customer support teams and compliance officers use this to ensure all resolved cases are securely archived and easily retrievable.

Box + Salesforce

Archive Closed Salesforce Case Files in Box

Automatically archive closed case files from Salesforce in Box. This helps in maintaining an organized archive of resolved issues for future reference and compliance.

Case Closed

Triggers when a case is closed in Salesforce.

Archive Case File

Archives the case file in Box.

See more Box to Salesforce integrations or use AI to customize your automation.

or pick a common variation below

Save Signed Salesforce Contracts in Box Folders

Box + Salesforce

Archive Closed Deals from Salesforce in Box

Box + Salesforce

Backup Important Salesforce Documents in Box

Box + Salesforce

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Archive closed Salesforce case files in Box"

Archive closed Salesforce case files in Box

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Box + Salesforce.

Create Contact

Creates a new contact in Salesforce

Delete Contact

Deletes a contact in Salesforce

Update Contact

Updates an existing contact in Salesforce

Read Contact

Reads details of a contact in Salesforce

Create Account

Creates a new account in Salesforce

Delete Account

Deletes an account in Salesforce

Update Account

Updates an account in Salesforce

Read Account

Reads an account in Salesforce

Create Relationship

Creates a relationship between two Salesforce objects

Create Relationship (Smart)

Creates a Salesforce relationship using object identifiers like Name instead of raw IDs

Get Relationships

Gets all relationships for a Salesforce object given a starting object

Create Case

Creates a new case in Salesforce

App details

Box

Box is a cloud content management and file sharing service. Securely store, share, and collaborate on files from anywhere, and integrate with other tools to streamline your workflow.