YouTube + Zendesk

Assign Zendesk Tickets Based on YouTube Video Mentions

This use case supports customer service representatives by assigning Zendesk tickets whenever a specific YouTube video is mentioned in user interactions. By integrating Zendesk with YouTube mentions, support teams can promptly address queries or issues related to video content.

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YouTube Video Mention

Triggers when a specific YouTube video is mentioned in user engagement.

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Assign Zendesk Ticket

Assigns a Zendesk ticket to address the mentioned video.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Assign Zendesk tickets based on YouTube video mentions"

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Assign Zendesk tickets based on YouTube video mentions

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with YouTube + Zendesk.

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Search YouTube Videos

Searches for YouTube videos based on a query

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Post YouTube Comment

Posts a comment on a YouTube video

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Read YouTube Comments

Reads comments from a YouTube video

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Upload YouTube Video

Uploads a video to YouTube

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Search YouTube Channels

Searches for YouTube channels based on a query

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Read YouTube Transcript

Reads a YouTube video transcript

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List YouTube Transcripts

Lists available transcripts for a YouTube video

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Get Channel Details

Gets details of a YouTube channel

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Read Playlist Transcripts

Reads the transcripts of all videos in a YouTube playlist

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Get Current User

Retrieves information about the current authenticated YouTube user

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New Video

Triggers when a new video is uploaded to a specified YouTube channel

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New Channel Subscriber

Triggers when a new person subscribes to the user's YouTube channel

App details

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YouTube

YouTube is an online video sharing and social media platform. Upload, manage, and analyze video content, and interact with viewers through comments and engagement metrics.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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