Automatically Update Zendesk Ticket Status with Solutions from Web
Boost the efficiency of your support process by automatically updating the status of Zendesk tickets when a solution is found on the web, keeping both agents and customers informed.
Solution Found Online
Triggers when a solution is found relevant to a support ticket.
Update Ticket Status
Updates the status of the corresponding Zendesk ticket.
See more Browse by DryMerge to Zendesk integrations or use AI to customize your automation.
or pick a common variation below
How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Automatically update Zendesk ticket status with solutions from web"
Automatically update Zendesk ticket status with solutions from web
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
Sure! Connecting
Your workflow is ready to go!
Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Browse by DryMerge + Zendesk.
Search Internet
A block that searches the internet for more up-to-date information
Scrape Website
A block that scrapes a website and retrieves textual information from it
Webhook
Calls an external API
Create Organization
Creates a new Zendesk organization
Create Ticket
Creates a new Zendesk ticket
Add Comment to Ticket
Adds a comment to a Zendesk ticket
Update Organization
Updates an existing Zendesk organization
Update User
Updates an existing Zendesk user
Remove Tags from Ticket
Removes tags from a Zendesk ticket
Attach File to Ticket
Attaches a file to a Zendesk ticket
Update Ticket
Updates an existing Zendesk ticket
Create User
Creates a new Zendesk user
App details
Related apps
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