Browse by DryMerge + Zendesk

Automatically Update Zendesk Ticket Status with Solutions from Web

Boost the efficiency of your support process by automatically updating the status of Zendesk tickets when a solution is found on the web, keeping both agents and customers informed.

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Solution Found Online

Triggers when a solution is found relevant to a support ticket.

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Update Ticket Status

Updates the status of the corresponding Zendesk ticket.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Automatically update Zendesk ticket status with solutions from web"

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Automatically update Zendesk ticket status with solutions from web

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Browse by DryMerge + Zendesk.

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Search Internet

A block that searches the internet for more up-to-date information

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Scrape Website

A block that scrapes a website and retrieves textual information from it

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Webhook

Calls an external API

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Create Organization

Creates a new Zendesk organization

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Create Ticket

Creates a new Zendesk ticket

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Add Comment to Ticket

Adds a comment to a Zendesk ticket

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Update Organization

Updates an existing Zendesk organization

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Update User

Updates an existing Zendesk user

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Remove Tags from Ticket

Removes tags from a Zendesk ticket

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Attach File to Ticket

Attaches a file to a Zendesk ticket

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Update Ticket

Updates an existing Zendesk ticket

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Create User

Creates a new Zendesk user

App details

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Browse by DryMerge

Search the web for information, data, and resources. Automate web searches, scrape websites, and extract structured data from search results.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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