How can I filter for specific types of feedback?

DryMerge allows filtering feedback based on type. Define the types you're interested in, and DryMerge will handle the rest.

Can I use this with Intercom instead of Salesforce?

Yes, this can be adapted for use with Intercom. Provide the needed changes and DryMerge will configure the automation accordingly.

Which people use this automation? What do they use it for?

Customer success and product development teams use this to ensure meaningful customer feedback is incorporated into product planning.

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Productboard + Salesforce

Capture Salesforce Customer Feedback in Productboard

Easily capture customer feedback from Salesforce and log it as insights in Productboard. This ensures valuable customer opinions are seamlessly integrated into the product development process, helping to build better products.

New Salesforce Feedback

Triggers when new customer feedback is received in Salesforce.

Log Productboard Insight

Logs the feedback details as an insight in Productboard.

See more Productboard to Salesforce integrations or use AI to customize your automation.

or pick a common variation below

Capture Salesforce Churn Data in Productboard

Productboard + Salesforce

Notify Team of Important Salesforce Deals in Productboard

Productboard + Salesforce

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Capture Salesforce customer feedback in Productboard"

Capture Salesforce customer feedback in Productboard

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Productboard + Salesforce.

Create Contact

Creates a new contact in Salesforce

Delete Contact

Deletes a contact in Salesforce

Update Contact

Updates an existing contact in Salesforce

Read Contact

Reads details of a contact in Salesforce

Create Account

Creates a new account in Salesforce

Delete Account

Deletes an account in Salesforce

Update Account

Updates an account in Salesforce

Read Account

Reads an account in Salesforce

Create Case

Creates a new case in Salesforce

Delete Case

Deletes a case in Salesforce

Update Case

Updates an existing case in Salesforce

Read Case

Reads details of a case in Salesforce

App details

Productboard

Productboard is a product management system that helps teams understand what customers need, prioritize what to build, and rally everyone around the roadmap. Gather insights, prioritize features, and share product plans.