Evernote + Zendesk

Capture Zendesk Ticket Updates in Evernote

This use case captures all updates to Zendesk tickets and logs them as notes in Evernote. It ensures you have a comprehensive record of each ticket's progress for better monitoring and reference.

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Updated Zendesk Ticket

Triggers when a ticket is updated in Zendesk.

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Capture Update in Evernote

Logs the ticket update as a note in Evernote.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Capture Zendesk ticket updates in Evernote"

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Capture Zendesk ticket updates in Evernote

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Evernote + Zendesk.

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Create Organization

Creates a new Zendesk organization

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Create Ticket

Creates a new Zendesk ticket

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Add Comment to Ticket

Adds a comment to a Zendesk ticket

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Update Organization

Updates an existing Zendesk organization

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Update User

Updates an existing Zendesk user

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Remove Tags from Ticket

Removes tags from a Zendesk ticket

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Attach File to Ticket

Attaches a file to a Zendesk ticket

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Update Ticket

Updates an existing Zendesk ticket

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Create User

Creates a new Zendesk user

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Search Zendesk

Searches for Zendesk objects based on a query

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List Custom Fields

Lists all custom fields in a Zendesk instance

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Add Attachments to Ticket

Adds one or more file attachments to an existing Zendesk ticket

App details

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Evernote

Evernote is a note-taking and task management application designed for organizing, planning, and collaborating. Capture ideas, create to-do lists, and sync notes across devices to streamline your workflow.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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