How can I filter for certain types of resolved tickets?

DryMerge allows you to filter resolved tickets based on categories or tags. Specify which types you are interested in, and DryMerge will handle the rest.

Can I use this with Trello instead of Linear?

Yes, you can use this with Trello instead of Linear. Just describe the changes needed, and DryMerge will configure the automation accordingly.

Which people use this automation? What do they use it for?

This automation is beneficial for teams that need to transition smoothly from resolving customer issues to taking follow-up actions, ensuring nothing falls through the cracks.

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Linear + Zendesk

Convert resolved Zendesk tickets into Linear tasks

Ensure seamless transition between customer support and development by converting resolved Zendesk tickets into Linear tasks. This keeps track of follow-up actions needed after resolving customer queries.

Ticket Resolved

Triggers when a ticket is resolved.

Create Linear Task

Creates a related task in Linear.

See more Linear to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Archive closed Zendesk tickets in Linear

Linear + Zendesk

Sync comments from Zendesk tickets to Linear issues

Linear + Zendesk

Track time spent on Zendesk tickets in Linear

Linear + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Convert resolved Zendesk tickets into Linear tasks"

Convert resolved Zendesk tickets into Linear tasks

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Linear + Zendesk.

Create Issue

Creates a new issue in Linear

Delete Issue

Deletes a linear issue

Update Issue

Updates an existing linear issue

List Issues

Lists linear issues for a specified team

List Teams

Lists linear teams

Search Issues

Search for information on linear issues

List Labels

Lists linear labels

New Linear Issue

Triggers when a new Linear issue is created

Updated Linear Issue

Triggers when a Linear issue is updated

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

Add Comment to Ticket

Adds a comment to a Zendesk ticket

App details

Linear

Linear is a streamlined issue tracking tool for software teams. Create, update, and manage tasks, and sync issue data with other tools.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.