Can I filter critiques from specific users?

Yes, you can filter critiques from specific users or accounts on Twitter. Provide the necessary details, and DryMerge will implement the filter accordingly.

Can I prioritize the improvement tasks based on keywords?

Yes, you can prioritize the improvement tasks based on specific keywords or phrases found in the critiques. Specify your criteria, and DryMerge will handle the prioritization.

Who uses this automation? What do they use it for?

This automation is used by product management and customer support teams to track and prioritize improvement tasks based on constructive feedback received through Twitter.

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Twitter + Zendesk

Convert Twitter Critiques into Zendesk Improvement Tasks

Turn critiques and constructive feedback from Twitter into actionable improvement tasks in Zendesk. This use case helps product and service teams continuously improve based on user feedback.

New Twitter Critique

Triggers when a critique is posted mentioning your product.

Create Zendesk Task

Adds the critique as a task in Zendesk.

See more Twitter to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Convert Twitter Compliments into Zendesk Feedback

Twitter + Zendesk

Convert Twitter Poll Results into Zendesk Reports

Twitter + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Convert Twitter critiques into Zendesk improvement tasks"

Convert Twitter critiques into Zendesk improvement tasks

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Twitter + Zendesk.

Post Tweet

Posts a new tweet

Delete Tweet

Deletes a specific tweet

Like Tweet

Likes a specific tweet

Unlike Tweet

Unlikes a specific tweet

Retweet

Retweets a specific tweet

Undo Retweet

Undoes a retweet of a specific tweet

Add Tweet Bookmark

Adds a tweet to bookmarks

Remove Tweet Bookmark

Removes a tweet from bookmarks

Get Tweet Bookmarks

Retrieves bookmarked tweets

Follow User

Follows a Twitter user

Unfollow User

Unfollows a Twitter user

Block User

Blocks a Twitter user

App details

Twitter

Twitter is a microblogging and social networking service. Post tweets, engage with followers, and monitor trends to enhance your social media presence.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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HubSpot

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Salesforce

Sales CRM

Get Started with DryMerge

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