How can I filter for specific types of support tickets?

You can filter emails based on keywords, subject lines, or sender to trigger events only for specific support tickets.

Can I adjust the follow-up time based on the ticket priority?

Yes, you can set rules or intervals for follow-up times according to the ticket's priority level.

Which professionals use this automation and for what purpose?

Customer support and success teams use this to schedule timely follow-ups and ensure efficient ticket resolution.

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Front + Google Calendar

Create Follow-Up Events for New Support Tickets in Front

Ensure timely resolution of support tickets by scheduling follow-up events on Google Calendar for new support tickets received in Front. Ideal for customer support and success teams.

New Support Ticket

Triggers when a new support ticket email is received.

Create Follow-Up Event

Creates a follow-up event for the support ticket email.

See more Front to Google Calendar integrations or use AI to customize your automation.

or pick a common variation below

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How DryMerge works

DryMerge lets you automate work between apps with plain English. Here's how it works.

Create follow-up events for new support tickets in Front

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create follow-up events for new support tickets in Front"

Sure! Connecting

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Supported triggers and actions

DryMerge creates workflows that connect your apps to automate repetitive tasks. Triggers are events that start automations, and actions are operations that DryMerge performs.

New Front Inbox

Triggers when a new inbox is created in Front

New Front Message

Triggers when a new message is received in Front

New Front Contact

Triggers when a new contact is added in Front

New Front Comment

Triggers when a new comment is added to a message in Front

New Front Tag

Triggers when a new tag is added to a message in Front

New Front Conversation

Triggers when a new conversation is started in Front

New Front Assignment

Triggers when a message is assigned to a teammate in Front

New Front Mention

Triggers when a teammate is mentioned in a message in Front

New Front Reaction

Triggers when a reaction is added to a message in Front

About Front

Front is a customer communication hub. Manage emails, apps, and teamwork from one platform, collaborate on customer requests, and automate workflows to improve customer service efficiency.

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About Front

Front is a customer communication hub. Manage emails, apps, and teamwork from one platform, collaborate on customer requests, and automate workflows to improve customer service efficiency.