How can I filter for high-priority Zendesk tickets?

DryMerge allows you to filter Zendesk tickets by priority. Simply specify the criteria for 'high-priority,' and DryMerge will handle the rest.

Can I link GitHub issues to specific Zendesk ticket fields?

Yes, you can link GitHub issues to specific Zendesk ticket fields by specifying which fields to include. DryMerge allows you to map these fields accordingly.

Are there any API limitations to consider?

The integration relies on the APIs provided by Zendesk and GitHub. Ensure that your API limits are sufficient to handle the volume of tickets and issues.

Which people use this automation? What do they use it for?

This automation is ideal for support and engineering teams. It helps ensure that critical issues reported by customers are immediately transferred to the engineering team for resolution.

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GitHub + Zendesk

Create GitHub Issues from New Zendesk Tickets

Streamline your workflow by creating GitHub issues automatically whenever a new Zendesk ticket is created. This ensures that your engineering team is immediately notified of new issues reported by your support team.

New Zendesk Ticket

Triggers when a new ticket is created in Zendesk.

Create GitHub Issue

Creates a new issue in GitHub for the Zendesk ticket.

See more GitHub to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Reopen GitHub Issues for Reopened Zendesk Tickets

GitHub + Zendesk

Create Task Lists for New Zendesk Tickets in GitHub Projects

GitHub + Zendesk

Update GitHub Issues with Zendesk Ticket Status Changes

GitHub + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create GitHub issues from new Zendesk tickets"

Create GitHub issues from new Zendesk tickets

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with GitHub + Zendesk.

Create Issue

Creates a new issue in a GitHub repository

Comment on Issue

Comments on an existing issue in a GitHub repository

Create Pull Request

Creates a new pull request in a GitHub repository

Update Issue

Updates an existing issue in a GitHub repository

List GitHub Owners and Repositories

Lists all owners (users and organizations) and their repositories that the authenticated user can access

New GitHub Commit

Triggers when a new GitHub commit is made

New GitHub Issue

Triggers when a new GitHub issue is created

New GitHub Pull Request

Triggers when a new GitHub pull request is created

New GitHub Star

Triggers when a new GitHub star is received

New Comment

Triggers when a new comment is added to a GitHub repository

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

App details

GitHub

GitHub is a web-based platform for version control and collaboration. Automate development processes and trigger actions based on repository events.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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Get Started with DryMerge

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