Can I set the duration for unresolved tickets?

Yes, you can set the specific duration for unresolved tickets. Let us know your criteria, and DryMerge will configure it.

Can this be applied for different priority levels?

Yes, this can be set for different priority levels. Describe your needs, and DryMerge will customize the workflow accordingly.

Who benefits from this automation and why?

Customer support managers and teams benefit by addressing old, unresolved tickets promptly, thus improving customer satisfaction.

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ClickUp + Zendesk

Create High-Priority ClickUp Tasks for Unresolved Zendesk Tickets

Improve customer satisfaction by creating high-priority ClickUp tasks for unresolved Zendesk tickets that are older than a specified duration. This ensures that lingering issues are addressed promptly.

Unresolved Ticket Older Than Duration

Triggers when a Zendesk ticket remains unresolved for a specified duration.

Create High-Priority Task

Creates high-priority tasks in ClickUp with ticket details.

See more ClickUp to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Automatically Assign ClickUp Tasks from Zendesk Tickets

ClickUp + Zendesk

Create ClickUp Tasks for New Zendesk Tickets

ClickUp + Zendesk

Create Detailed ClickUp Tasks for Zendesk Incident Reports

ClickUp + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create high-priority ClickUp tasks for unresolved Zendesk tickets"

Create high-priority ClickUp tasks for unresolved Zendesk tickets

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with ClickUp + Zendesk.

Create Task

Creates a new task in Clickup

Create Task Comment

Adds a comment to a Clickup task

Create Time Entry

Creates a new time entry for a Clickup task

Update Task

Updates an existing task in Clickup

Create Folder

Creates a new folder in Clickup

Create List

Creates a new list in Clickup

List Spaces

Lists all Clickup spaces

Get Task Comments

Gets comments for a Clickup task

Search Tasks

Searches for tasks in ClickUp based on criteria

New ClickUp Task

Triggers when a new ClickUp task is created

ClickUp Task Changes

Triggers when a ClickUp task is updated

Create Organization

Creates a new Zendesk organization

App details

ClickUp

ClickUp is an all-in-one productivity platform for planning, tracking, and collaborating on projects. Manage tasks, docs, goals, and more in a customizable workspace.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.