Confluence + Zendesk

Create Incident Reports in Confluence from Zendesk Tickets

Improve incident management by generating detailed reports in Confluence for new Zendesk tickets marked as incidents.

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New Incident Ticket

Triggers when a new ticket marked as an incident is created in Zendesk.

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Create Incident Report

Generates a detailed incident report in Confluence.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create incident reports in Confluence from Zendesk tickets"

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Create incident reports in Confluence from Zendesk tickets

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Confluence + Zendesk.

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New Confluence Page

Triggers when a new page is created in Confluence

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Updated Confluence Page

Triggers when a page is updated in Confluence

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New Confluence Comment

Triggers when a new comment is added to a Confluence page

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Updated Confluence Comment

Triggers when a comment is updated in Confluence

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New Confluence Space

Triggers when a new space is created in Confluence

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New Confluence Blog Post

Triggers when a new blog post is created in Confluence

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Updated Confluence Blog Post

Triggers when a blog post is updated in Confluence

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New Confluence Attachment

Triggers when a new attachment is added to a Confluence page

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Updated Confluence Attachment

Triggers when an attachment is updated in Confluence

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Create Confluence Page

Creates a new page in Confluence

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Update Confluence Page

Updates an existing page in Confluence

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Delete Confluence Page

Deletes a page from Confluence

App details

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Confluence

Confluence is a team workspace where knowledge and collaboration meet. Create, organize, and discuss work with your team in a centralized platform to increase productivity and streamline projects.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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