Can I customize the criteria for ticket clusters?

Yes, you can define the criteria for grouping tickets into clusters, such as by tags, keywords, or priority levels, to generate meaningful mind maps in Miro.

Can I choose the layout and elements of the mind maps?

Yes, you can specify the layout, elements, and details to be included in the mind maps. DryMerge will configure it according to your preferences.

Which people use this automation? What do they use it for?

Support teams and project managers use this automation to visualize and address interconnected customer issues efficiently, improving problem-solving and coordination.

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Miro + Zendesk

Create Miro Mind Maps for Zendesk Ticket Clusters

Better understand and tackle related customer issues by generating mind maps in Miro for clusters of related Zendesk tickets. This helps identify patterns and present a holistic view of interconnected customer problems, facilitating efficient resolution.

Ticket Cluster Identified

Triggers when a cluster of related Zendesk tickets is identified.

Create Mind Map

Generates a mind map in Miro for the ticket cluster.

See more Miro to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

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Create Miro Cards from New Zendesk Tickets

Miro + Zendesk

Attach Miro Card Images to Zendesk Tickets

Miro + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Miro mind maps for Zendesk ticket clusters"

Create Miro mind maps for Zendesk ticket clusters

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Miro + Zendesk.

Create Board

Creates a new Miro board

Update Board

Updates an existing Miro board

Delete Board

Deletes a Miro board

Read Board

Reads the contents of a Miro board

Create Comment

Creates a new comment on a Miro board

Update Comment

Updates an existing comment on a Miro board

Delete Comment

Deletes a comment from a Miro board

Create Sticky Note

Creates a new sticky note on a Miro board

Search Boards

Searches for Miro boards

List Boards

Lists all Miro boards

New Miro Board

Triggers when a new Miro board is created

New Miro Item

Triggers when a new item is added to a Miro board

App details

Miro

Miro is an online collaborative whiteboard platform designed to help remote and distributed teams work effectively together. Create diagrams, brainstorm ideas, and visualize concepts with your team in real-time.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.