Can I filter for tickets from specific customers?

Yes, you can filter tickets based on the customer's details. Just specify the customers or customer segments that are important to you, and DryMerge will only create notes for those tickets.

Can I add the note to a specific deal or lead?

Yes, you can specify which deal or lead in Pipedrive you want the note added to. Describe the necessary changes, and DryMerge will configure the automation to fit your needs.

Which people use this automation? What do they use it for?

Sales and account management teams use this automation to keep comprehensive records of customer interactions and support inquiries, ensuring better follow-ups and relationship management.

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Pipedrive + Zendesk

Create Pipedrive notes from new Zendesk tickets

This automation creates a note in Pipedrive whenever a new ticket is created in Zendesk. It helps ensure that all customer inquiries are logged and accessible to sales teams, promoting better customer relationship management.

New Zendesk Ticket

Watches for a freshly created ticket in Zendesk.

Create Pipedrive Note

Logs a note in Pipedrive, capturing all details from the new Zendesk ticket for easy reference.

See more Pipedrive to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Create Pipedrive deals from updated Zendesk tickets

Pipedrive + Zendesk

Generate Pipedrive reports from Zendesk ticket data

Pipedrive + Zendesk

Create Pipedrive deals from Zendesk chat transcripts

Pipedrive + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Pipedrive notes from new Zendesk tickets"

Create Pipedrive notes from new Zendesk tickets

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Pipedrive + Zendesk.

Create Activity

Creates a new activity in Pipedrive

Update Activity

Updates an existing activity in Pipedrive

Delete Activity

Deletes an activity in Pipedrive

Create Deal

Creates a new deal in Pipedrive

Update Deal

Updates an existing deal in Pipedrive

Delete Deal

Deletes a deal in Pipedrive

Add Follower to Deal

Adds a follower to a deal in Pipedrive

Remove Follower from Deal

Removes a follower from a deal in Pipedrive

Create Lead

Creates a new lead in Pipedrive

Update Lead

Updates an existing lead in Pipedrive

Delete Lead

Deletes a lead in Pipedrive

Create Note

Creates a new note in Pipedrive

App details

Pipedrive

Pipedrive is a sales CRM and pipeline management software. Track deals, communicate with customers, and automate sales processes.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

Related apps

HubSpot

CRM Platform

Salesforce

Sales CRM

Get Started with DryMerge

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