RSS by DryMerge + Zendesk
Create RSS Feed for Zendesk Tickets with Negative Feedback
Track customer sentiments by creating an RSS feed that includes only negative feedback from Zendesk tickets. This is particularly useful for quality assurance teams focused on improving customer satisfaction.
New Neg. Feedback Ticket
Triggers when a new Zendesk ticket with negative feedback is created.
Add to RSS Feed
Automatically adds the negative feedback ticket to your dedicated RSS feed, keeping you in the loop on customer sentiments.
See more RSS by DryMerge to Zendesk integrations or use AI to customize your automation.
or pick a common variation below
How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Create RSS feed for Zendesk tickets with negative feedback"
Create RSS feed for Zendesk tickets with negative feedback
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
Sure! Connecting
+ Your workflow is ready to go!
Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with RSS by DryMerge + Zendesk.
Read RSS Feed
Reads an RSS feed and retrieves its content
New RSS Feed Entry
Triggers when a new RSS feed entry is available
Create Organization
Creates a new Zendesk organization
Create Ticket
Creates a new Zendesk ticket
Add Comment to Ticket
Adds a comment to a Zendesk ticket
Update Organization
Updates an existing Zendesk organization
Update User
Updates an existing Zendesk user
Remove Tags from Ticket
Removes tags from a Zendesk ticket
Attach File to Ticket
Attaches a file to a Zendesk ticket
Update Ticket
Updates an existing Zendesk ticket
Create User
Creates a new Zendesk user
Search Zendesk
Searches for Zendesk objects based on a query
App details
RSS by DryMerge
RSS (Really Simple Syndication) is a web feed format used to publish frequently updated content. Monitor, parse, and act upon new content from various sources.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
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