Microsoft Outlook + Salesforce

Create Salesforce Cases for Urgent Emails in Outlook

Enhance your customer service workflow by generating cases in Salesforce whenever an urgent email is received in Outlook. This ensures critical issues are not overlooked and are promptly addressed.

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Urgent Email Received

Triggers when an urgent email is received in Outlook.

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Create New Case

Creates a new case in Salesforce with the email details.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Salesforce cases for urgent emails in Outlook"

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Create Salesforce cases for urgent emails in Outlook

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Salesforce + Microsoft Outlook.

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Send Email

Sends an Outlook email

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Make Draft

Makes a draft in Outlook

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Forward Email

Forwards an Outlook email

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Create Calendar Event

Creates a new Outlook calendar event

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Update Calendar Event

Updates an existing Outlook calendar event

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Delete Calendar Event

Deletes an Outlook calendar event

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Search Calendar Events

Searches for Outlook calendar events within a specified time range

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List Labels

Lists all labels (categories) in Outlook

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List Folders

Lists all folders in Outlook

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Move Email to Folder

Moves an email to a specific folder in Outlook

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Add Category to Email

Adds a category to an email in Outlook

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Flag or Unflag Outlook Email

Flags or unflags an email in Outlook

App details

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Microsoft Outlook

Outlook is a personal information manager from Microsoft, primarily an email client. Automate email communication and manage calendar events.

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Salesforce

Salesforce is a leading customer relationship management (CRM) platform. Automate sales processes and manage customer data.

Related apps

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