How can I filter for only negative comments?

DryMerge allows you to filter comments by their sentiment. Define what constitutes a 'negative' comment for you (e.g., specific keywords or sentiment score), and DryMerge will take care of the rest.

Can I use this with Facebook comments instead of Instagram comments?

Yes, you can use this with Facebook comments instead of Instagram comments. Describe the required changes, and DryMerge will set up the automation to accommodate Facebook.

Who uses this automation and for what purpose?

Customer support teams use this automation to manage social media inquiries and enhance customer satisfaction by providing timely responses to comments.

Instagram + Salesforce

Create Salesforce Cases from Instagram Comments

This automation enables you to respond promptly to Instagram comments by creating a new case in Salesforce whenever someone comments on your Instagram posts. It's valuable for customer support teams who manage social media inquiries and aim to enhance customer satisfaction by providing timely responses.

New Instagram Comment

Triggers whenever someone comments on any of your Instagram posts.

Create Salesforce Case

Automatically opens a new case in Salesforce to keep track of and respond to the comment.

See more Instagram to Salesforce integrations or use AI to customize your automation.

or pick a common variation below

Create Salesforce Cases from Instagram Reels Comments

Instagram + Salesforce

Create Salesforce Cases from Instagram Direct Message Requests

Instagram + Salesforce

Create Salesforce Contacts from Instagram Contest Entries

Instagram + Salesforce

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Salesforce cases from Instagram comments"

Create Salesforce cases from Instagram comments

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Instagram + Salesforce.

Create Contact

Creates a new contact in Salesforce

Delete Contact

Deletes a contact in Salesforce

Update Contact

Updates an existing contact in Salesforce

Read Contact

Reads details of a contact in Salesforce

Create Account

Creates a new account in Salesforce

Delete Account

Deletes an account in Salesforce

Update Account

Updates an account in Salesforce

Read Account

Reads an account in Salesforce

Create Relationship

Creates a relationship between two Salesforce objects

Create Relationship (Smart)

Creates a Salesforce relationship using object identifiers like Name instead of raw IDs

Get Relationships

Gets all relationships for a Salesforce object given a starting object

Create Case

Creates a new case in Salesforce

App details

Instagram

Instagram is a photo and video sharing social networking service. Post content, engage with followers, and monitor hashtags and mentions to drive brand awareness.

Salesforce

Salesforce is a leading customer relationship management (CRM) platform. Automate sales processes and manage customer data.

Related apps

HubSpot

CRM Platform

Zoho CRM

CRM Platform

Get Started with DryMerge

Start automating today.

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