Schedule by DryMerge + Zendesk
Create Scheduled Follow-Ups for Open Zendesk Tickets
Ensure timely follow-ups on open Zendesk tickets by scheduling automated reminders. This is useful for support agents and managers who need to keep track of unresolved issues without manual follow-ups.
Open Ticket
Triggers when a Zendesk ticket remains open.
Schedule Follow-Up
Schedules automated reminders for follow-up actions on open tickets.
See more Schedule by DryMerge to Zendesk integrations or use AI to customize your automation.
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How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Create scheduled follow-ups for open Zendesk tickets"
Create scheduled follow-ups for open Zendesk tickets
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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+ Your workflow is ready to go!
Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Schedule by DryMerge + Zendesk.
Delay by DryMerge
Delays an automation until a set date or for a set period of time
Scheduled Trigger
Trigger based on a schedule
Create Organization
Creates a new Zendesk organization
Create Ticket
Creates a new Zendesk ticket
Add Comment to Ticket
Adds a comment to a Zendesk ticket
Update Organization
Updates an existing Zendesk organization
Update User
Updates an existing Zendesk user
Remove Tags from Ticket
Removes tags from a Zendesk ticket
Attach File to Ticket
Attaches a file to a Zendesk ticket
Update Ticket
Updates an existing Zendesk ticket
Create User
Creates a new Zendesk user
Search Zendesk
Searches for Zendesk objects based on a query
App details
Schedule by DryMerge
Schedule and automate repetitive tasks and complex processes. Set up recurring automations, define triggers, and run actions on a predefined schedule.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
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