Schedule by DryMerge + Zendesk

Create Scheduled Follow-Ups for Open Zendesk Tickets

Ensure timely follow-ups on open Zendesk tickets by scheduling automated reminders. This is useful for support agents and managers who need to keep track of unresolved issues without manual follow-ups.

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Open Ticket

Triggers when a Zendesk ticket remains open.

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Schedule Follow-Up

Schedules automated reminders for follow-up actions on open tickets.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create scheduled follow-ups for open Zendesk tickets"

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Create scheduled follow-ups for open Zendesk tickets

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Schedule by DryMerge + Zendesk.

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Delay by DryMerge

Delays an automation until a set date or for a set period of time

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Scheduled Trigger

Trigger based on a schedule

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Create Organization

Creates a new Zendesk organization

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Create Ticket

Creates a new Zendesk ticket

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Add Comment to Ticket

Adds a comment to a Zendesk ticket

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Update Organization

Updates an existing Zendesk organization

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Update User

Updates an existing Zendesk user

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Remove Tags from Ticket

Removes tags from a Zendesk ticket

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Attach File to Ticket

Attaches a file to a Zendesk ticket

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Update Ticket

Updates an existing Zendesk ticket

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Create User

Creates a new Zendesk user

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Search Zendesk

Searches for Zendesk objects based on a query

App details

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Schedule by DryMerge

Schedule and automate repetitive tasks and complex processes. Set up recurring automations, define triggers, and run actions on a predefined schedule.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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