How can I limit the data added to only critical information?

Specify the fields you consider critical, and DryMerge will include only those in the report.

Can I filter for tickets resolved last month?

Yes, define the time frame for resolved tickets, and DryMerge will filter based on that.

Which people use this automation? What do they use it for?

Support analysts use this to create detailed records of resolved tickets for performance evaluation and audits.

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Wrike + Zendesk

Create Wrike Reports from Resolved Zendesk Tickets

Create comprehensive reports by pulling data from resolved Zendesk tickets and putting it into Wrike tasks. This helps in tracking and evaluating support performance.

Ticket Resolved

Triggers when a ticket is resolved in Zendesk.

Create Report

Creates a report in Wrike from the Zendesk ticket data.

See more Wrike to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Create Wrike Tasks from New Zendesk Tickets

Wrike + Zendesk

Create Wrike Tasks for Escalated Zendesk Tickets

Wrike + Zendesk

Update Wrike Tasks for Reopened Zendesk Tickets

Wrike + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Wrike reports from resolved Zendesk tickets"

Create Wrike reports from resolved Zendesk tickets

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Wrike + Zendesk.

New Wrike Task

Triggers when a new task is created in Wrike

Updated Wrike Task

Triggers when a task is updated in Wrike

New Wrike Folder

Triggers when a new folder is created in Wrike

New Wrike Comment

Triggers when a new comment is added to a task in Wrike

New Wrike Project

Triggers when a new project is created in Wrike

New Wrike Attachment

Triggers when a new attachment is added to a task in Wrike

New Wrike User

Triggers when a new user is added to Wrike

New Wrike Group

Triggers when a new group is created in Wrike

New Wrike Space

Triggers when a new space is created in Wrike

Create Wrike Task

Creates a new task in Wrike

Update Wrike Task

Updates an existing task in Wrike

Delete Wrike Task

Deletes a task from Wrike

App details

Wrike

Wrike is a versatile work management platform for teams of all sizes. Plan projects, streamline workflows, and collaborate in real-time to enhance team productivity and visibility.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.