Can I filter for specific types of feedback?

Yes, you can filter for specific types of feedback by defining the criteria, such as positive or negative feedback.

Can I assign these tasks to specific team members?

Yes, you can specify which team members should be assigned to the tasks, and DryMerge will handle the assignment.

Which people use this automation? What do they use it for?

Product managers and development teams use this to track and address user feedback efficiently.

Wrike + Zendesk

Create Wrike Tasks from Zendesk User Feedback

Streamline your development process by creating Wrike tasks from user feedback in Zendesk. This ensures all feedback is tracked and addressed.

New User Feedback

Triggers when new user feedback is received in Zendesk.

Create Task

Creates a task in Wrike for the new user feedback in Zendesk.

See more Wrike to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Create Wrike Tasks from New Zendesk Tickets

Wrike + Zendesk

Create Wrike Tasks for Escalated Zendesk Tickets

Wrike + Zendesk

Update Wrike Tasks for Reopened Zendesk Tickets

Wrike + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Wrike tasks from Zendesk user feedback"

Create Wrike tasks from Zendesk user feedback

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Wrike + Zendesk.

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

Add Comment to Ticket

Adds a comment to a Zendesk ticket

Update Organization

Updates an existing Zendesk organization

Update User

Updates an existing Zendesk user

Remove Tags from Ticket

Removes tags from a Zendesk ticket

Attach File to Ticket

Attaches a file to a Zendesk ticket

Update Ticket

Updates an existing Zendesk ticket

Create User

Creates a new Zendesk user

Search Zendesk

Searches for Zendesk objects based on a query

List Custom Fields

Lists all custom fields in a Zendesk instance

Add Attachments to Ticket

Adds one or more file attachments to an existing Zendesk ticket

App details

Wrike

Wrike is a versatile work management platform for teams of all sizes. Plan projects, streamline workflows, and collaborate in real-time to enhance team productivity and visibility.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.