How can I filter for specific types of tasks?

You can specify the type of tasks that should trigger the creation of a Zendesk ticket by defining criteria such as task labels or assigned projects within Asana. DryMerge will use these criteria to filter tasks accordingly.

Can I use this with another task management tool instead of Asana?

Yes, you can use this with another task management tool instead of Asana. Just describe the changes you need to make, and DryMerge will adjust the automation to fit your requirements.

Which people use this automation? What do they use it for?

This automation is popular among project managers and customer support teams who need to ensure that new tasks are promptly turned into active support tickets. This helps in maintaining a seamless workflow between task assignments and customer support.

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Asana + Zendesk

Create Zendesk Tickets for New Asana Tasks

This use case helps teams streamline their task management and customer support processes. Whenever a new task is created in Asana, a corresponding ticket is automatically generated in Zendesk. This ensures that all tasks are tracked and escalated properly, improving efficiency and ensuring no task falls through the cracks.

New Task Created

Triggers when a new task is created in Asana.

Generate Zendesk Ticket

Creates a new ticket in Zendesk for the task.

See more Asana to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Create Zendesk Tickets for Asana Task Comments

Asana + Zendesk

Archive Zendesk Tickets for Completed Asana Tasks

Asana + Zendesk

Tag Zendesk Tickets Based on Asana Task Tags

Asana + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Zendesk tickets for new Asana tasks"

Create Zendesk tickets for new Asana tasks

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Asana + Zendesk.

Create Task

Creates a new task in Asana

Update Task

Updates an existing task in Asana

Create Subtask

Creates a new subtask under a parent task in Asana

Add Story

Adds a comment (story) to an existing task in Asana

Create Project

Creates a new project in Asana

Create Section

Creates a new section within an Asana project

Add Task to Section

Adds an existing task to a specific section within an Asana project

Search Projects

Searches for projects in Asana based on a query

Search Workspaces

Searches for workspaces in Asana based on a query

Search Tasks

Searches for tasks in Asana based on a query

New Asana Task

Triggers when a new Asana task is created

Completed Asana Task

Triggers when an Asana task is marked as completed

App details

Asana

Asana is a work management platform for organizing, tracking, and managing work across projects and teams. Create tasks, set deadlines, and automate workflows based on project updates.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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