Can I filter deals based on their value or stage?

Yes, you can filter deals based on their value or stage in Pipedrive. Specify the criteria for the deals you want to create tickets for, and DryMerge will ensure only those deals trigger new tickets.

Can I add custom fields to the Zendesk ticket?

Yes, you can include custom fields in the Zendesk ticket created from a new Pipedrive deal. Describe the fields you need, and DryMerge will set it up for you.

Which people use this automation? What do they use it for?

Customer support and sales teams use this automation to ensure that new sales deals are tracked in Zendesk from the beginning, providing seamless support for potential clients.

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Pipedrive + Zendesk

Create Zendesk tickets for new Pipedrive deals

This automation creates a new Zendesk ticket whenever a new deal is added to Pipedrive. It ensures that customer support is involved right from the start of the sales process, helping to address questions and issues promptly. Beneficial for companies aiming to provide proactive support to potential clients.

New Deal Created

Triggers when a new deal is added to Pipedrive.

Create Zendesk Ticket

Creates a new Zendesk ticket for the deal.

See more Pipedrive to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Escalate Zendesk Tickets for Large Pipedrive Deals

Pipedrive + Zendesk

Update Zendesk tickets when Pipedrive deals progress

Pipedrive + Zendesk

Create Zendesk Tickets for Priority Deals in Pipedrive

Pipedrive + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Zendesk tickets for new Pipedrive deals"

Create Zendesk tickets for new Pipedrive deals

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Pipedrive + Zendesk.

Create Activity

Creates a new activity in Pipedrive

Update Activity

Updates an existing activity in Pipedrive

Delete Activity

Deletes an activity in Pipedrive

Create Deal

Creates a new deal in Pipedrive

Update Deal

Updates an existing deal in Pipedrive

Delete Deal

Deletes a deal in Pipedrive

Add Follower to Deal

Adds a follower to a deal in Pipedrive

Remove Follower from Deal

Removes a follower from a deal in Pipedrive

Create Lead

Creates a new lead in Pipedrive

Update Lead

Updates an existing lead in Pipedrive

Delete Lead

Deletes a lead in Pipedrive

Create Note

Creates a new note in Pipedrive

App details

Pipedrive

Pipedrive is a sales CRM and pipeline management software. Track deals, communicate with customers, and automate sales processes.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

Related apps

HubSpot

CRM Platform

Salesforce

Sales CRM

Get Started with DryMerge

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