How can I filter for features tagged as 'high priority'?

You can filter for high-priority features by specifying tags or keywords associated with such features. DryMerge will then only trigger the automation for features that meet these criteria.

Can I use this with Jira instead of Zendesk?

Yes, you can use this with Jira instead of Zendesk. Simply describe the changes you need to make, and DryMerge will adjust the automation accordingly.

Which people use this automation? What do they use it for?

Product managers and customer support teams use this automation to ensure seamless communication between product development and customer support, addressing inquiries related to new features quickly.

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Productboard + Zendesk

Create Zendesk Tickets for New Productboard Features

Streamline your product management and customer support workflows by creating a Zendesk ticket each time a new feature is added to Productboard. This ensures that all customer inquiries related to new features are promptly addressed.

New Productboard Feature

Triggers when a new feature is added to Productboard.

Create Zendesk Ticket

Creates a new ticket in Zendesk.

See more Productboard to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Archive Zendesk Tickets for Completed Productboard Features

Productboard + Zendesk

Update Zendesk Tickets with Productboard Feature Status

Productboard + Zendesk

Create Zendesk Tickets for Prioritized Productboard Ideas

Productboard + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Zendesk tickets for new Productboard features"

Create Zendesk tickets for new Productboard features

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Productboard + Zendesk.

New Productboard Feature

Triggers when a new feature is created in Productboard

Updated Productboard Feature

Triggers when a feature is updated in Productboard

New Productboard Comment

Triggers when a new comment is added to a feature in Productboard

New Productboard Roadmap

Triggers when a new roadmap is created in Productboard

New Productboard Release

Triggers when a new release is created in Productboard

New Productboard User

Triggers when a new user is added to Productboard

Create Feature

Creates a new feature in Productboard

Update Feature

Updates an existing feature in Productboard

Delete Feature

Deletes a feature from Productboard

Create Comment

Creates a new comment on a feature in Productboard

Update Comment

Updates an existing comment on a feature in Productboard

Delete Comment

Deletes a comment from a feature in Productboard

App details

Productboard

Productboard is a product management system that helps teams understand what customers need, prioritize what to build, and rally everyone around the roadmap. Gather insights, prioritize features, and share product plans.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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Jira

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Task Management

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Salesforce

Sales CRM

Get Started with DryMerge

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