Twitter + Zendesk
Create Zendesk Tickets from Twitter Direct Messages
This automation streamlines the process of managing customer queries received via Twitter. Every time your Twitter account receives a direct message, a corresponding ticket is created in Zendesk, ensuring that no customer query goes unanswered.
New Direct Message
Triggers when you receive a direct message on Twitter.
Create Zendesk Ticket
Creates a new Zendesk ticket from the direct message.
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How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Create Zendesk tickets from Twitter direct messages"
Create Zendesk tickets from Twitter direct messages
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Twitter + Zendesk.
Post Tweet
Posts a new tweet
Delete Tweet
Deletes a specific tweet
Like Tweet
Likes a specific tweet
Unlike Tweet
Unlikes a specific tweet
Retweet
Retweets a specific tweet
Undo Retweet
Undoes a retweet of a specific tweet
Add Tweet Bookmark
Adds a tweet to bookmarks
Remove Tweet Bookmark
Removes a tweet from bookmarks
Get Tweet Bookmarks
Retrieves bookmarked tweets
Follow User
Follows a Twitter user
Unfollow User
Unfollows a Twitter user
Block User
Blocks a Twitter user
App details
Twitter is a microblogging and social networking service. Post tweets, engage with followers, and monitor trends to enhance your social media presence.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
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