How can I filter for genuine service requests?

DryMerge allows you to filter tweets for genuine service requests using specific keywords or sentiment analysis. Define your criteria for a service request, and DryMerge will apply the filter accordingly.

Can I assign tasks to specific team members?

Yes, you can direct tasks to specific team members based on the nature of the request or the customer's profile. DryMerge will handle task assignment for you.

Which people use this automation? What do they use it for?

Customer service teams use this automation to ensure that customer service requests on Twitter are efficiently logged and processed in Zoho CRM, improving response times and customer satisfaction.

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Twitter + Zoho CRM

Create Zoho CRM Tasks for Twitter Customer Service Requests

Improve your customer service by creating tasks in Zoho CRM whenever a customer service request is made on Twitter. This is ideal for customer service teams looking to ensure every request is logged and addressed efficiently.

New Service Tweet

Triggers when a customer service request is tweeted.

Create Zoho Task

Creates a task for the service request in Zoho CRM.

See more Twitter to Zoho CRM integrations or use AI to customize your automation.

or pick a common variation below

Create Zoho CRM Tasks for New Twitter Hashtags

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Twitter + Zoho CRM

Create Zoho CRM Leads from Twitter Event RSVPs

Twitter + Zoho CRM

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Zoho CRM tasks for Twitter customer service requests"

Create Zoho CRM tasks for Twitter customer service requests

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Twitter + Zoho CRM.

Post Tweet

Posts a new tweet

Delete Tweet

Deletes a specific tweet

Like Tweet

Likes a specific tweet

Unlike Tweet

Unlikes a specific tweet

Retweet

Retweets a specific tweet

Undo Retweet

Undoes a retweet of a specific tweet

Add Tweet Bookmark

Adds a tweet to bookmarks

Remove Tweet Bookmark

Removes a tweet from bookmarks

Get Tweet Bookmarks

Retrieves bookmarked tweets

Follow User

Follows a Twitter user

Unfollow User

Unfollows a Twitter user

Block User

Blocks a Twitter user

App details

Twitter

Twitter is a microblogging and social networking service. Post tweets, engage with followers, and monitor trends to enhance your social media presence.

Zoho CRM

Zoho CRM is a web-based business tool for customer relationship management. Manage your organization's sales, marketing, customer support, and inventory in a single system.

Related apps

Salesforce

Sales CRM

HubSpot

CRM Platform

Get Started with DryMerge

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