Can I filter which contacts get enriched?

Yes, DryMerge allows you to set criteria for enriching tickets, such as specific customer segments or ticket types.

Can I choose which HubSpot fields are included?

Absolutely, you can specify which fields from HubSpot should be included in the Zendesk ticket details. DryMerge will customize it accordingly.

Who uses this automation and what for?

Customer support teams use this to have immediate access to comprehensive customer information, allowing them to provide faster, more personalized service.

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HubSpot + Zendesk

Enrich Zendesk tickets with HubSpot contact info

Automatically enrich Zendesk tickets with detailed contact information from HubSpot. This helps your support team provide more personalized service by giving them instant access to the customer's full profile.

New Zendesk Ticket

Triggers when a new ticket is created in Zendesk.

Enrich with HubSpot Contact

Adds detailed contact info from HubSpot to the ticket.

See more HubSpot to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Update Zendesk tickets when HubSpot contact info changes

HubSpot + Zendesk

Send Zendesk ticket attachments to HubSpot contact records

HubSpot + Zendesk

Create Zendesk tickets for new HubSpot form submissions

HubSpot + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Enrich Zendesk tickets with HubSpot contact info"

Enrich Zendesk tickets with HubSpot contact info

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with HubSpot + Zendesk.

Create Contact

Creates a new contact in HubSpot

Delete Contact

Deletes a contact in HubSpot

Update Contact

Updates the stage/lead value of a contact in HubSpot

Read Contact

Reads context about a contact in HubSpot using various identifiers

Delete Ticket

Deletes a ticket in HubSpot using the ticket ID

Update Ticket

Updates a ticket in HubSpot using the ticket ID

Create Ticket

Creates a new ticket in HubSpot

Read Ticket

Lists all tickets in HubSpot

Create Company

Creates a new company in HubSpot

Delete Company

Deletes a company in HubSpot

Update Company

Updates a company in HubSpot

Read Company

Reads a company in HubSpot

App details

HubSpot

HubSpot is an inbound marketing, sales, and service software platform. Streamline marketing campaigns and manage leads.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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