Accelo + Zendesk
Escalate Critical Zendesk Tickets to Accelo Projects
Ensure that critical issues don't fall through the cracks by converting high-priority Zendesk tickets into projects in Accelo. This allows for more thorough attention and resource allocation, ensuring swift resolution.
Critical Ticket Creation
Triggers when a high-priority ticket is created in Zendesk.
Create Accelo Project
Turns the ticket into a project in Accelo.
See more Accelo to Zendesk integrations or use AI to customize your automation.
or pick a common variation below
How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Escalate critical Zendesk tickets to Accelo projects"
Escalate critical Zendesk tickets to Accelo projects
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
Sure! Connecting
+ Your workflow is ready to go!
Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Accelo + Zendesk.
Create Organization
Creates a new Zendesk organization
Create Ticket
Creates a new Zendesk ticket
Add Comment to Ticket
Adds a comment to a Zendesk ticket
Update Organization
Updates an existing Zendesk organization
Update User
Updates an existing Zendesk user
Remove Tags from Ticket
Removes tags from a Zendesk ticket
Attach File to Ticket
Attaches a file to a Zendesk ticket
Update Ticket
Updates an existing Zendesk ticket
Create User
Creates a new Zendesk user
Search Zendesk
Searches for Zendesk objects based on a query
List Custom Fields
Lists all custom fields in a Zendesk instance
Add Attachments to Ticket
Adds one or more file attachments to an existing Zendesk ticket
App details
Accelo
Accelo is a cloud-based service operations automation platform. Manage client work, track time and billing, and streamline operations for professional service businesses.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
Related apps
Get Started with DryMerge
Start automating today.