Google Groups + Zendesk
Escalate Unattended Zendesk Tickets to Google Groups
Ensure unattended Zendesk tickets get the attention they need by escalating them to a Google Group after a certain period of inactivity.
Unattended Zendesk Ticket
Triggers when a Zendesk ticket has been unattended for a set period.
Post Alert in Google Groups
Posts an alert in a specified Google Group.
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How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Escalate unattended Zendesk tickets to Google Groups"
Escalate unattended Zendesk tickets to Google Groups
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Google Groups + Zendesk.
New Group Created
Triggers when a new Google Group is created
New Member Added to Group
Triggers when a new member is added to a Google Group
Group Updated
Triggers when a Google Group is updated
Member Removed from Group
Triggers when a member is removed from a Google Group
Group Deleted
Triggers when a Google Group is deleted
Create Group
Creates a new Google Group
Delete Group
Deletes a Google Group
Update Group
Updates an existing Google Group
Add Member to Group
Adds a new member to a Google Group
Remove Member from Group
Removes a member from a Google Group
Read Group
Reads details of a Google Group
Search Groups
Searches for Google Groups based on a query
App details
Google Groups
Google Groups is a service for communication and collaboration. Create and participate in online forums and mailing lists, share documents, and collaborate with team members or communities.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
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