How can I filter which customer emails to forward?

You can set up filters based on keywords, sender’s address, or subject line criteria.

Can I change the action to create a different type of record?

Absolutely, you can configure the automation to create different types of records in Accelo.

Who benefits from this automation?

Customer service teams and account managers benefit the most by ensuring timely and organized responses to customer emails.

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Accelo + Microsoft Outlook

Forward Important Outlook Emails to Accelo

Forward important customer emails from Outlook to Accelo for faster response and efficient tracking. This is essential for customer service teams and account managers.

Important Customer Email

Triggers when a customer email is marked as important.

Forward Email to Accelo

Forwards customer emails to Accelo for tracking.

See more Accelo to Microsoft Outlook integrations or use AI to customize your automation.

or pick a common variation below

Convert Flagged Outlook Emails to Accelo Support Tickets

Accelo + Microsoft Outlook

Create Accelo Tickets from Important Outlook Emails

Accelo + Microsoft Outlook

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Forward important Outlook emails to Accelo"

Forward important Outlook emails to Accelo

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Accelo + Microsoft Outlook.

New Accelo Company

Triggers when a new company is created in Accelo

New Accelo Contact

Triggers when a new contact is created in Accelo

New Accelo Task

Triggers when a new task is created in Accelo

New Accelo Ticket

Triggers when a new ticket is created in Accelo

New Accelo Project

Triggers when a new project is created in Accelo

New Accelo Milestone

Triggers when a new milestone is created in Accelo

New Accelo Activity

Triggers when a new activity is logged in Accelo

Updated Accelo Task

Triggers when a task is updated in Accelo

Updated Accelo Ticket

Triggers when a ticket is updated in Accelo

Updated Accelo Project

Triggers when a project is updated in Accelo

Updated Accelo Milestone

Triggers when a milestone is updated in Accelo

Create Accelo Company

Creates a new company in Accelo

App details

Accelo

Accelo is a cloud-based service operations automation platform. Manage client work, track time and billing, and streamline operations for professional service businesses.