How can I filter for critical issues?

Specify what criteria mark an issue as 'critical' in Zendesk, and DryMerge will only trigger task creation for those issues.

Can I assign the task to specific team members?

Yes, you can define which team members should be assigned the task, and DryMerge will assign it accordingly.

Who uses this type of automation?

Crisis management teams use this to ensure that critical issues are addressed immediately and efficiently.

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Harvest + Zendesk

Generate Harvest Tasks for Critical Zendesk Issues

Whenever a critical issue is tagged in Zendesk, a new task will be created in Harvest. This allows for immediate attention and resource allocation to critical issues, ensuring they are handled promptly.

Critical Issue Tagged

Triggers when an issue is tagged as critical in Zendesk.

Create Task

Generates a task in Harvest for the critical issue.

See more Harvest to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Generate Harvest Tasks for Zendesk Survey Responses

Harvest + Zendesk

Update Harvest Tasks for Zendesk Priority Changes

Harvest + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Generate Harvest tasks for critical Zendesk issues"

Generate Harvest tasks for critical Zendesk issues

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Harvest + Zendesk.

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

Add Comment to Ticket

Adds a comment to a Zendesk ticket

Update Organization

Updates an existing Zendesk organization

Update User

Updates an existing Zendesk user

Remove Tags from Ticket

Removes tags from a Zendesk ticket

Attach File to Ticket

Attaches a file to a Zendesk ticket

Update Ticket

Updates an existing Zendesk ticket

Create User

Creates a new Zendesk user

Search Zendesk

Searches for Zendesk objects based on a query

List Custom Fields

Lists all custom fields in a Zendesk instance

Add Attachments to Ticket

Adds one or more file attachments to an existing Zendesk ticket

App details

Harvest

Harvest is a time tracking and invoicing software. Track time spent on projects, create and send invoices, and analyze team productivity to streamline your business operations.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

Related apps

Asana

Project Management

HubSpot

CRM Platform

Salesforce

Sales CRM

Get Started with DryMerge

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