How can I filter for only urgent support emails?

DryMerge allows you to filter support emails based on urgency. Specify the criteria defining 'urgent,' such as specific keywords or sender, and DryMerge will handle the rest.

Can I use this with Outlook instead of Gmail?

Yes, you can use this with Outlook instead of Gmail. Describe the necessary changes, and DryMerge will configure the automation to fit Outlook.

Which people use this automation? What do they use it for?

This automation is popular in customer support teams who aim to improve their knowledge base by automatically creating entries from related article searches whenever a support email is received.

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Gmail + Browse by DryMerge

Generate Knowledge Base Articles from Gmail Support Emails by Searching the Web

This automation helps customer support teams enhance their knowledge bases. Whenever a support email is received in Gmail, it searches the web for related articles to generate comprehensive knowledge base entries. This ensures that relevant information is always available for future reference and improves customer problem-solving efficiency.

New Support Email

Triggers when a support email is received in Gmail.

Generate Knowledge Article

Searches the web to create a knowledge base entry.

See more Gmail to Browse by DryMerge integrations or use AI to customize your automation.

or pick a common variation below

Search the Web for Solutions for Gmail Support Emails

Gmail + Browse by DryMerge

Translate Foreign Language Emails to Your Preferred Language

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Find Potential Partners from New Contact Emails in Gmail

Gmail + Browse by DryMerge

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Generate knowledge base articles from Gmail support emails by searching the web"

Generate knowledge base articles from Gmail support emails by searching the web

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Browse by DryMerge + Gmail.

Send Email

Sends a gmail

Archive Email

Archives a Gmail email

Reply to Email

Replies to a Gmail email

Read Email

Reads the contents of a Gmail email

Forward Email

Forwards a Gmail email

Add Label to Email

Adds a label to a Gmail email

Search Emails

Searches Gmail emails

Create Label

Creates a new label in Gmail

List Labels

Retrieves a list of all labels in a Gmail account

Remove Labels

Removes specified labels from a Gmail message

Get Current User Gmail

Fetches the Gmail address of the current user

Create Draft

Creates a draft email in Gmail

App details

Gmail

Gmail is a free email service provided by Google. Send emails, manage incoming messages, and trigger actions based on email events.

Browse by DryMerge

Search the web for information, data, and resources. Automate web searches, scrape websites, and extract structured data from search results.

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