How can I filter for specific types of email threads?

DryMerge allows you to filter on various criteria such as subject line keywords, sender, or any specific content. Define your criteria, and DryMerge will do the rest.

Can I also use this with Outlook instead of Gmail?

Yes, you can use this with Outlook instead of Gmail. Just specify the changes, and DryMerge will set it up for Outlook.

Who benefits from this automation?

This automation is beneficial for customer support teams who need to track and manage ongoing email interactions within their Jira system.

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Gmail + Jira

Link Gmail Email Threads to Existing Jira Tickets

Get seamless continuity between your customer support emails and task management by linking Gmail email threads to existing Jira tickets based on content. This helps maintain context and ensures all the relevant details are quickly accessible in your project management system.

New Support Email

Triggers when you receive a new customer support email.

Link to Jira Ticket

Associates the email thread with an existing Jira ticket.

See more Gmail to Jira integrations or use AI to customize your automation.

or pick a common variation below

Escalate Important Emails to High-Priority Jira Tickets

Gmail + Jira

Create Jira Issues from Important Emails in Gmail

Gmail + Jira

Update Jira Issue Statuses via Email Commands

Gmail + Jira

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Link Gmail email threads to existing Jira tickets"

Link Gmail email threads to existing Jira tickets

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Gmail + Jira.

Send Email

Sends a gmail

Archive Email

Archives a Gmail email

Reply to Email

Replies to a Gmail email

Read Email

Reads the contents of a Gmail email

Forward Email

Forwards a Gmail email

Add Label to Email

Adds a label to a Gmail email

Search Emails

Searches Gmail emails

Create Label

Creates a new label in Gmail

List Labels

Retrieves a list of all labels in a Gmail account

Remove Labels

Removes specified labels from a Gmail message

Get Current User Gmail

Fetches the Gmail address of the current user

Create Draft

Creates a draft email in Gmail

App details

Gmail

Gmail is a free email service provided by Google. Send emails, manage incoming messages, and trigger actions based on email events.

Jira

Jira is a powerful project management tool for agile teams to plan, track, and release software. Create user stories, issues, plan sprints, and distribute tasks across your software team.