How can I filter for only emails containing error reports?

DryMerge allows you to filter emails by content. Simply specify keywords or phrases that indicate an error report, and DryMerge will capture only those emails.

Can I use this with GitHub issues instead of Jira?

Yes, you can use this with GitHub issues instead of Jira. Just describe the necessary changes to DryMerge, and it will adjust the automation for you.

Which people use this automation? What do they use it for?

This automation is popular among customer support teams who need to ensure that reported technical issues are logged and addressed efficiently by the development team.

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Gmail + Jira

Log Customer Support Emails as Issues in Jira

Automatically log customer support emails as issues in Jira to streamline addressing technical problems. This not only ensures that all reported issues are properly tracked and resolved but also improves communication efficiency between the support team and the development team.

New Customer Email

Triggers when a new email is received from a customer.

Create Jira Issue

Logs the email content as a new issue in Jira.

See more Gmail to Jira integrations or use AI to customize your automation.

or pick a common variation below

Archive Emails for Resolved Issues in Jira

Gmail + Jira

Escalate Important Emails to High-Priority Jira Tickets

Gmail + Jira

Create Jira Issues from Important Emails in Gmail

Gmail + Jira

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Log customer support emails as issues in Jira"

Log customer support emails as issues in Jira

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Jira + Gmail.

Send Email

Sends a gmail

Archive Email

Archives a Gmail email

Reply to Email

Replies to a Gmail email

Read Email

Reads the contents of a Gmail email

Forward Email

Forwards a Gmail email

Add Label to Email

Adds a label to a Gmail email

Search Emails

Searches Gmail emails

Create Label

Creates a new label in Gmail

List Labels

Retrieves a list of all labels in a Gmail account

Remove Labels

Removes specified labels from a Gmail message

Get Current User Gmail

Fetches the Gmail address of the current user

Create Draft

Creates a draft email in Gmail

App details

Gmail

Gmail is a free email service provided by Google. Send emails, manage incoming messages, and trigger actions based on email events.

Jira

Jira is a powerful project management tool for agile teams to plan, track, and release software. Create user stories, issues, plan sprints, and distribute tasks across your software team.