Harvest + Zendesk
Log Maintenance Tasks from Zendesk in Harvest
Automatically log the time spent on organization-wide maintenance tasks documented in Zendesk within Harvest. This helps operational teams keep accurate records of routine work for better planning and retrospective analysis.
Maintenance Task Documented
Triggers when a new maintenance task is documented in Zendesk.
Log Maintenance Time
Logs the documented task time in Harvest.
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How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Log maintenance tasks from Zendesk in Harvest"
Log maintenance tasks from Zendesk in Harvest
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Harvest + Zendesk.
Create Organization
Creates a new Zendesk organization
Create Ticket
Creates a new Zendesk ticket
Add Comment to Ticket
Adds a comment to a Zendesk ticket
Update Organization
Updates an existing Zendesk organization
Update User
Updates an existing Zendesk user
Remove Tags from Ticket
Removes tags from a Zendesk ticket
Attach File to Ticket
Attaches a file to a Zendesk ticket
Update Ticket
Updates an existing Zendesk ticket
Create User
Creates a new Zendesk user
Search Zendesk
Searches for Zendesk objects based on a query
List Custom Fields
Lists all custom fields in a Zendesk instance
Add Attachments to Ticket
Adds one or more file attachments to an existing Zendesk ticket
App details
Harvest
Harvest is a time tracking and invoicing software. Track time spent on projects, create and send invoices, and analyze team productivity to streamline your business operations.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
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