How can I filter for comments marked as urgent?

DryMerge allows you to filter comments based on urgency. Define your criteria for urgent comments, and DryMerge will filter accordingly.

Can I organize comments by case priority?

Yes, you can organize the files in OneDrive by case priority. Specify your folder structure, and DryMerge will handle the organization.

Which people use this automation? What do they use it for?

This automation is used by customer support teams to keep detailed records of all case communications for better case management and resolution tracking.

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Microsoft OneDrive + Salesforce

Log Salesforce Case Comments to OneDrive

Automatically log all comments on cases in Salesforce to OneDrive, creating a detailed history of all communications for easy reference and review.

Case Comment Added

Triggers when a new comment is added to a case in Salesforce.

Create Log File

Creates a log file in OneDrive with the case comment details.

See more Microsoft OneDrive to Salesforce integrations or use AI to customize your automation.

or pick a common variation below

Sync Salesforce Case Attachments to OneDrive

Microsoft OneDrive + Salesforce

Save Salesforce Case Updates to OneDrive

Microsoft OneDrive + Salesforce

Log Salesforce Activities to OneDrive

Microsoft OneDrive + Salesforce

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Log Salesforce case comments to OneDrive"

Log Salesforce case comments to OneDrive

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Microsoft OneDrive + Salesforce.

Create Folder

Creates a new folder in OneDrive

List Folders

Lists folders in OneDrive

Upload File

Uploads a file to OneDrive

List Files

Lists files in OneDrive

New OneDrive File

Triggers when a new file is added to OneDrive

New OneDrive Folder

Triggers when a new folder is created in OneDrive

Create Contact

Creates a new contact in Salesforce

Delete Contact

Deletes a contact in Salesforce

Update Contact

Updates an existing contact in Salesforce

Read Contact

Reads details of a contact in Salesforce

Create Account

Creates a new account in Salesforce

Delete Account

Deletes an account in Salesforce

App details

Microsoft OneDrive

OneDrive is a cloud storage service from Microsoft. Store, access, and share your files from anywhere, sync across devices, and integrate with other Microsoft tools for seamless collaboration.