Twitter + Zendesk
Monitor Trending Twitter Topics in Zendesk
Stay ahead of public conversations and trends by creating Zendesk tickets for trending topics on Twitter. This use case is useful for PR and marketing teams who want to track and engage with trending discussions.
New Trending Topic
Triggers when a new trending topic is identified on Twitter.
Create Ticket
Creates a Zendesk ticket around the trending Twitter topic.
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How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Monitor trending Twitter topics in Zendesk"
Monitor trending Twitter topics in Zendesk
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Twitter + Zendesk.
Post Tweet
Posts a new tweet
Delete Tweet
Deletes a specific tweet
Like Tweet
Likes a specific tweet
Unlike Tweet
Unlikes a specific tweet
Retweet
Retweets a specific tweet
Undo Retweet
Undoes a retweet of a specific tweet
Add Tweet Bookmark
Adds a tweet to bookmarks
Remove Tweet Bookmark
Removes a tweet from bookmarks
Get Tweet Bookmarks
Retrieves bookmarked tweets
Follow User
Follows a Twitter user
Unfollow User
Unfollows a Twitter user
Block User
Blocks a Twitter user
App details
Twitter is a microblogging and social networking service. Post tweets, engage with followers, and monitor trends to enhance your social media presence.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
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