How can I filter for only high-priority issues?

DryMerge allows you to filter issues by their priority level in Salesforce. Simply specify what criteria define 'high-priority' for you, and DryMerge will handle the rest.

Can I also send email alerts instead of SMS?

Yes, you can opt to send email alerts instead of SMS. Just describe the changes you need to make, and DryMerge will adjust the automation accordingly.

Which roles benefit from this automation? What do they use it for?

This automation is particularly beneficial for account managers who need to respond promptly to critical client issues to maintain high levels of customer satisfaction.

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Salesforce + SMS

Notify Account Managers of High-Priority Client Issues via SMS

Keep your account managers in the loop with instant SMS notifications for high-priority client issues logged in Salesforce. By delivering real-time alerts, it ensures swift response times and enhances client satisfaction.

New High-Priority Issue

Triggers when a high-priority client issue is logged in Salesforce.

Send SMS Alert

Sends an SMS alert to account managers.

See more Salesforce to SMS integrations or use AI to customize your automation.

or pick a common variation below

Notify Account Managers via SMS When Customers Complete Onboarding in Salesforce

Salesforce + SMS

Notify Customers of Big Discounts via SMS from Salesforce

Salesforce + SMS

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Notify account managers of high-priority client issues via SMS"

Notify account managers of high-priority client issues via SMS

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with SMS + Salesforce.

Create Contact

Creates a new contact in Salesforce

Delete Contact

Deletes a contact in Salesforce

Update Contact

Updates an existing contact in Salesforce

Read Contact

Reads details of a contact in Salesforce

Create Account

Creates a new account in Salesforce

Delete Account

Deletes an account in Salesforce

Update Account

Updates an account in Salesforce

Read Account

Reads an account in Salesforce

Create Case

Creates a new case in Salesforce

Delete Case

Deletes a case in Salesforce

Update Case

Updates an existing case in Salesforce

Read Case

Reads details of a case in Salesforce

App details

Salesforce

Salesforce is a leading customer relationship management (CRM) platform. Automate sales processes and manage customer data.

SMS

Send and receive text messages for alerts, notifications, and two-way communication. Engage with your audience directly through SMS.

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HubSpot

CRM Platform

Zoho CRM

CRM Platform

Slack

Team Chat

Discord

Voice Chat

Get Started with DryMerge

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