Salesforce + WhatsApp

Notify Customers via WhatsApp on Salesforce Case Resolution

Enhance customer satisfaction by sending WhatsApp notifications to customers when their Salesforce support cases are resolved. This ensures that customers are promptly informed and can follow up if needed.

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Case Resolved

Triggers when a Salesforce case is marked as resolved.

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Send Notification

Sends a WhatsApp message to the customer about the resolution.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Notify customers via WhatsApp on Salesforce case resolution"

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Notify customers via WhatsApp on Salesforce case resolution

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Salesforce + WhatsApp.

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Create Contact

Creates a new contact in Salesforce

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Delete Contact

Deletes a contact in Salesforce

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Update Contact

Updates an existing contact in Salesforce

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Read Contact

Reads details of a contact in Salesforce

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Create Account

Creates a new account in Salesforce

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Delete Account

Deletes an account in Salesforce

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Update Account

Updates an account in Salesforce

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Read Account

Reads an account in Salesforce

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Create Case

Creates a new case in Salesforce

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Delete Case

Deletes a case in Salesforce

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Update Case

Updates an existing case in Salesforce

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Read Case

Reads details of a case in Salesforce

App details

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Salesforce

Salesforce is a leading customer relationship management (CRM) platform. Automate sales processes and manage customer data.

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WhatsApp

WhatsApp is a cross-platform messaging and Voice over IP service. Send messages, create groups, and automate communication with contacts and communities.

Related apps

Get Started with DryMerge

Sign up for a free trial and start automating today.