Google Groups + Zendesk

Notify Google Groups of Overdue Zendesk Tickets

Send a notification to your Google Group when a Zendesk ticket becomes overdue, ensuring timely resolution efforts.

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Overdue Zendesk Ticket

Triggers when a Zendesk ticket becomes overdue.

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Post Overdue Notification in Google Groups

Posts an overdue notification in a specified Google Group.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Notify Google Groups of overdue Zendesk tickets"

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Notify Google Groups of overdue Zendesk tickets

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Groups + Zendesk.

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Create Google Group Contact

Creates a new contact in a Google Group

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New Google Group Contact

Triggers when a new contact is added to a Google Group

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Create Organization

Creates a new Zendesk organization

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Create Ticket

Creates a new Zendesk ticket

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Add Comment to Ticket

Adds a comment to a Zendesk ticket

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Update Organization

Updates an existing Zendesk organization

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Update User

Updates an existing Zendesk user

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Remove Tags from Ticket

Removes tags from a Zendesk ticket

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Attach File to Ticket

Attaches a file to a Zendesk ticket

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Update Ticket

Updates an existing Zendesk ticket

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Create User

Creates a new Zendesk user

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Search Zendesk

Searches for Zendesk objects based on a query

App details

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Google Groups

Google Groups is a service for communication and collaboration. Create and participate in online forums and mailing lists, share documents, and collaborate with team members or communities.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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