How can I filter for emails marked as high-priority?

You can filter emails by priority using Outlook's rules. Define what constitutes 'high-priority' for your emails, and DryMerge will notify your service team in Slack accordingly.

Can I send these notifications to a specific Slack channel?

Yes, you can direct the notifications to a specified Slack channel. Simply provide the channel name, and DryMerge will handle the rest.

Are there any restrictions on the types of email that can trigger this notification?

DryMerge can handle most email types, but keep in mind that spam or heavily filtered emails might not trigger the notification.

Which teams will benefit from this automation?

This automation is particularly useful for customer service teams that need to act quickly on customer complaints, ensuring no issue goes unnoticed.

Home Contact Pricing Apps Blog

Microsoft Outlook + Slack

Notify Service Team in Slack for Customer Complaint Emails in Outlook

Boost your response times to customer complaints by automatically notifying your service team in Slack whenever a complaint email lands in Outlook. This seamless integration helps ensure that urgent issues are promptly addressed, improving overall customer satisfaction.

New Complaint Email

Triggers when a new customer complaint arrives in Outlook.

Notify Service Team

Sends a notification to the service team channel in Slack.

See more Microsoft Outlook to Slack integrations or use AI to customize your automation.

or pick a common variation below

Notify Marketing Team in Slack for New Campaign Emails in Outlook

Microsoft Outlook + Slack

Notify Procurement Team in Slack for Supplier Emails in Outlook

Microsoft Outlook + Slack

Notify Finance Team in Slack for Budget Overrun Emails in Outlook

Microsoft Outlook + Slack

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Notify service team in Slack for customer complaint emails in Outlook"

Notify service team in Slack for customer complaint emails in Outlook

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Slack + Microsoft Outlook.

Send Email

Sends an Outlook email

Make Draft

Makes a draft in Outlook

Forward Email

Forwards an Outlook email

Create Calendar Event

Creates a new Outlook calendar event

Update Calendar Event

Updates an existing Outlook calendar event

Delete Calendar Event

Deletes an Outlook calendar event

Search Calendar Events

Searches for Outlook calendar events within a specified time range

List Labels

Lists all labels (categories) in Outlook

List Folders

Lists all folders in Outlook

Move Email to Folder

Moves an email to a specific folder in Outlook

Add Category to Email

Adds a category to an email in Outlook

Flag or Unflag Outlook Email

Flags or unflags an email in Outlook

App details

Microsoft Outlook

Outlook is a personal information manager from Microsoft, primarily an email client. Automate email communication and manage calendar events.

Slack

Slack is a collaboration hub that brings team communication together in one place. Streamline communication and trigger actions based on messages and events.

Related apps

Gmail

Email Client

Google Calendar

Calendar Events

Discord

Voice Chat

Microsoft Teams

Team Collaboration

Get Started with DryMerge

Home Contact Pricing Privacy Policy Terms of Service Limited Use