How can I filter for specific engagement metrics?

DryMerge allows you to specify which engagement metrics you want to monitor. Simply describe the criteria, such as certain thresholds or conditions, and DryMerge will handle the rest.

Can I use this with Microsoft Teams instead of Slack?

Yes, you can use this with Microsoft Teams instead of Slack. Describe the changes you need to make, and DryMerge will adjust the automation accordingly.

Which people use this automation? What do they use it for?

This automation is commonly used by customer success teams and account managers to quickly detect and address declining customer engagement, ensuring timely interventions and reducing potential churn.

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Salesforce + Slack

Notify Slack Channel for Declining Customer Engagement in Salesforce

This automation helps your team stay proactive by monitoring customer engagement levels. Whenever customer engagement metrics decline in Salesforce, a notification is sent to a specified Slack channel. This enables your team to act quickly and address potential issues before they lead to customer churn.

Declining Engagement

Triggers when customer engagement metrics decline in Salesforce.

Notify Channel

Sends a notification to a specified Slack channel.

See more Salesforce to Slack integrations or use AI to customize your automation.

or pick a common variation below

Send Slack Notifications for New Customer Complaints in Salesforce

Salesforce + Slack

Notify Slack Channel When Contracts Are Sent in Salesforce

Salesforce + Slack

Notify Slack Channel for Backorders in Salesforce

Salesforce + Slack

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Notify Slack channel for declining customer engagement in Salesforce"

Notify Slack channel for declining customer engagement in Salesforce

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Salesforce + Slack.

Create Contact

Creates a new contact in Salesforce

Delete Contact

Deletes a contact in Salesforce

Update Contact

Updates an existing contact in Salesforce

Read Contact

Reads details of a contact in Salesforce

Create Account

Creates a new account in Salesforce

Delete Account

Deletes an account in Salesforce

Update Account

Updates an account in Salesforce

Read Account

Reads an account in Salesforce

Create Case

Creates a new case in Salesforce

Delete Case

Deletes a case in Salesforce

Update Case

Updates an existing case in Salesforce

Read Case

Reads details of a case in Salesforce

App details

Salesforce

Salesforce is a leading customer relationship management (CRM) platform. Automate sales processes and manage customer data.

Slack

Slack is a collaboration hub that brings team communication together in one place. Streamline communication and trigger actions based on messages and events.