Can I filter specific types of Zendesk tickets for notifications?

Yes, you can filter the tickets based on priority, tags, or other criteria to ensure only the relevant tickets trigger Slack notifications.

Can I choose a specific Slack channel for notifications?

Yes, you can specify which Slack channel to send the notifications to. DryMerge will set the automation according to your preferences.

Which people use this automation? What do they use it for?

This automation is useful for support teams who need to stay on top of new customer issues and ensure prompt responses.

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Miro + Zendesk

Notify Slack Channel for New Zendesk Tickets

Keep your support team updated by notifying a specified Slack channel whenever a new Zendesk ticket is created. This ensures that the team is quickly aware of new customer issues that need attention.

New Zendesk Ticket

Triggers when a new ticket is created in Zendesk.

Send Slack Notification

Sends a notification to a specified Slack channel.

See more Miro to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Create Miro Cards from New Zendesk Tickets

Miro + Zendesk

Archive Miro Cards for Closed Zendesk Tickets

Miro + Zendesk

Update Miro Cards for Reopened Zendesk Tickets

Miro + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Notify slack channel for new Zendesk tickets"

Notify slack channel for new Zendesk tickets

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Miro + Zendesk.

Create Board

Creates a new Miro board

Update Board

Updates an existing Miro board

Delete Board

Deletes a Miro board

Read Board

Reads the contents of a Miro board

Create Comment

Creates a new comment on a Miro board

Update Comment

Updates an existing comment on a Miro board

Delete Comment

Deletes a comment from a Miro board

Create Sticky Note

Creates a new sticky note on a Miro board

Search Boards

Searches for Miro boards

List Boards

Lists all Miro boards

New Miro Board

Triggers when a new Miro board is created

New Miro Item

Triggers when a new item is added to a Miro board

App details

Miro

Miro is an online collaborative whiteboard platform designed to help remote and distributed teams work effectively together. Create diagrams, brainstorm ideas, and visualize concepts with your team in real-time.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.