Microsoft Teams + Zendesk
Notify Support Managers in Microsoft Teams About Overdue Zendesk Tickets
Managers can stay informed about overdue support tickets by receiving direct message notifications in Microsoft Teams. This automation ensures that overdue tickets are promptly addressed, helping to improve customer service and reduce response times.
Overdue Ticket
Triggers when a support ticket becomes overdue.
Notify Managers
Sends a direct message to support managers.
See more Microsoft Teams to Zendesk integrations or use AI to customize your automation.
or pick a common variation below
How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Notify support managers in Microsoft Teams about overdue Zendesk tickets"
Notify support managers in Microsoft Teams about overdue Zendesk tickets
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
Sure! Connecting
+ Your workflow is ready to go!
Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Microsoft Teams + Zendesk.
Create Teams Channel
Creates a new channel in Microsoft Teams
Create Teams Channel Post
Creates a new post in a Microsoft Teams channel
Send Teams Chat Message
Sends a chat message to a Microsoft Teams chat
List Teams Chats
Lists all chats in Microsoft Teams
List Teams Channels
Lists all channels in Microsoft Teams
New Microsoft Teams Channel
Triggers when a new channel is created in Microsoft Teams
New Microsoft Teams Channel Post
Triggers when a new post is created in a Microsoft Teams channel
New Microsoft Teams Chat
Triggers when a new chat is created in Microsoft Teams
New Microsoft Teams Chat Message
Triggers when a new message is posted in a Microsoft Teams channel
Create Organization
Creates a new Zendesk organization
Create Ticket
Creates a new Zendesk ticket
Add Comment to Ticket
Adds a comment to a Zendesk ticket
App details
Microsoft Teams
Microsoft Teams is a unified communication and collaboration platform that combines chat, video meetings, file storage, and application integration. Streamline teamwork and automate workflows based on messages and events.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
Related apps
Get Started with DryMerge
Sign up for a free trial and start automating today.